Help Center

FAQ

Shipping

When will I receive my purchase?

What if my Item is incorrect?

What if my order arrives damaged?

Do you offer free shipping?

Do you ship internationally?

Cancellations & Returns

What if I need to cancel my order?

What if I want to return an item?

Rentals

How do I rent an Item?

Are you insured?

I'm not sure exactly what I need for my event, how do I get more information?

How does the whole rental process work?

General

Where are you located?

How do I pick up an item?

Will you help me load my items?